FREE 30-Day Support Trial - Let us be your support department!
Why not take advantage of our support team and utilise them like you would your IT department. We have a team of dedicated support reps waiting to help you.
This is a 30 day FREE trial of our support product. Once the trial expires you will be charged at your chosen support level. We need you to setup a direct debit to start your trial.
We have three different planes to suite all budgets. Lite £22.80 per month, Pro £34.80 per month or Ultimate £58.80.
We will contact you as soon after check out to get you up and running.
For more info you can visit our support site that outlines what's included.
- Condition Grading
- Keyboard Layouts
- How much Memory do I need?
- How much Storage do I need?
- Returns
Excellent - This unit is in perfect condition with no cosmetic damage and in perfect working order.
Very Good - This unit has light signs of wear, no major dents or scratches and is in perfect working order
Good - This unit may have visible signs of daily wear, scratches and imperfections. The unit is in perfect working order.
New - This is a new, sealed and unopened product. VAT will be charged at 20%.
Open Box/Like New - The unit has been removed from the box and is in perfect condition. It may be a returned purchase and hasn’t been repaired in anyway.
*All products are in perfect working condition unless otherwise listed. If you need any extra information about a device, please get in touch.
Unless a description states otherwise your device will have a UK keyboard layout.
Sometimes we sell devices with the US style layout. They have a few minor symbols in different positions, and a smaller Return/Enter key. Everything will still work and is still accesible - and some people even prefer it.
MacBook or iMac
Memory or RAM is your device’s short term memory. It effects things like how much you can access and have open at once.
Which one are you?
4GB - I'm a light user, I browse the Internet, check emails and work in the cloud.
8GB - I'm an average user. I do light tasks as well as photo editing and DJ’ing.
16GB - I'm a power user. I do heavy tasks like Video Editing and Music Production.
MacBook or iMac
A Hard Drive (HDD) or Solid State Drive (SSD) holds all your documents, music, movies and images. It's easier just to call it storage!
Which one are you?
128GB - I’m a light user, most of my files are kept on iCloud, DropBox or Drive.
256GB or 512GB - I’m an average user, I store docs, photos and music on my Mac.
1TB - I’m a power user, I have lots of videos and raw project files.
What if I need to return it?
Its simples. You have 14 days from receiving the goods to tell us about a return. All you have to do is get in touch and we walk you through the process.
(for a standard return shipping is non refundable)
Condition Grading
Excellent - This unit is in perfect condition with no cosmetic damage and in perfect working order.
Very Good - This unit has light signs of wear, no major dents or scratches and is in perfect working order
Good - This unit may have visible signs of daily wear, scratches and imperfections. The unit is in perfect working order.
New - This is a new, sealed and unopened product. VAT will be charged at 20%.
Open Box/Like New - The unit has been removed from the box and is in perfect condition. It may be a returned purchase and hasn’t been repaired in anyway.
*All products are in perfect working condition unless otherwise listed. If you need any extra information about a device, please get in touch.
Keyboard Layouts
Unless a description states otherwise your device will have a UK keyboard layout.
Sometimes we sell devices with the US style layout. They have a few minor symbols in different positions, and a smaller Return/Enter key. Everything will still work and is still accesible - and some people even prefer it.
How much Memory do I need?
MacBook or iMac
Memory or RAM is your device’s short term memory. It effects things like how much you can access and have open at once.
Which one are you?
4GB - I'm a light user, I browse the Internet, check emails and work in the cloud.
8GB - I'm an average user. I do light tasks as well as photo editing and DJ’ing.
16GB - I'm a power user. I do heavy tasks like Video Editing and Music Production.
How much Storage do I need?
MacBook or iMac
A Hard Drive (HDD) or Solid State Drive (SSD) holds all your documents, music, movies and images. It's easier just to call it storage!
Which one are you?
128GB - I’m a light user, most of my files are kept on iCloud, DropBox or Drive.
256GB or 512GB - I’m an average user, I store docs, photos and music on my Mac.
1TB - I’m a power user, I have lots of videos and raw project files.
Returns
What if I need to return it?
Its simples. You have 14 days from receiving the goods to tell us about a return. All you have to do is get in touch and we walk you through the process.
(for a standard return shipping is non refundable)